General commercetools Discussions

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25 Topics
52 Replies

25 Topics

published in General commercetools Discussions

commercetools Customer Meet-ups

Having wrapped up Elevate and launched our new Community, the commercetools Customer Success Team is now beginning to organize this year’s Customer Meet-ups. We’ve had tremendous success with these over the last several years and expect this year’s events to be even more impactful given the high volume of customer launches and continuous innovation we’ve seen since last year’s sessions. What are Customer Meet-ups?Customer Meet-ups are localized, small-group, networking and educational events that are organized by the commercetools CS Team, but are led (and often hosted) by our customers. One of the most common questions our CS Team hears from customers is “What are other commercetools customers doing?”, so it is no surprise that this becomes the predominant discussion at our Customer Meet-ups. Participants have the opportunity to share their commerce experience, challenges and successes, while hearing similarly from the rest of the group, providing a unique opportunity to collabora

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15 days ago

SivaOn a Roll

asked in General commercetools Discussions

How to create custom Graphql Mutation ?

I want to create a simple custom graphql mutation but I am not sure about the steps. When I refer the internet, it is mentioned that we need to define the schema first then we can use the custom mutation. Also, it is mentioned, in merchant center, there is a Graphql settings where we can define the schema but i cannot see such settings in Merchant center.Can you please help me with the steps ?Thanks in Advance.

19 hours ago

SivaOn a Roll

asked in General commercetools Discussions

Regarding PHP SDK Version

I can see Commercetools has version 1 and 2 of PHP SDK. I am new to Commercetools, so I choose version 2 SDK and installed the SDK using composer command as per https://docs.commercetools.com/sdk/php-sdk-getting-started#install-the-php-sdk but I can only see the Vendor folder however when I clone the github repository https://github.com/commercetools/commercetools-sdk-php-v2 I can see more files and folders. So I want to understand which one I should use for the start. Please guide. Thanks in Advance.

2 days ago

SivaOn a Roll

asked in General commercetools Discussions

Can we access the database of Commercetool project?

I want to understand that whether we can access the database of Commercetool project or not as If any customization I need to do in database level.For example, If I need to add some custom fields for entity like products, customers or If I need to build the custom module with custom logic.Please help me to understand this.Thanks in advance.

7 days ago

SivaOn a Roll

asked in General commercetools Discussions

Can we customize the Merchant Center using PHP ?

I am new to Commercetools and I created a free trial to explore it. Once I signed up for free trial, I got the access to Merchant Center and I installed the sunrise SPA demo data for testing. I placed one test order from SPA but in Merchant Center, I cannot see the order edit feature. Then I got to know from the below link that the order edit is not possible from Merchant Center and it can be through Custom Application. I have one question here, basically I am a PHP developer, and I saw there is a PHP SDK available in commercetools. Can I create a custom application using PHP or that has to be done from React or JS as I can see here it mentioned React Js knowledge is needed.https://docs.commercetools.com/merchant-center-customizations/custom-applicationsPlease help me to understand this. Thanks in Advance.

7 days ago

SivaOn a Roll

asked in General commercetools Discussions

Is there a graphql API collection of Commercetools ?

I saw in the documentation that Commercetools support graphql api but is there any API collection for graphql as like below which is available for HTTP apis.https://docs.commercetools.com/sdk/postman

7 days ago

LilyCommunity Manager

published in General commercetools Discussions

What are the most commom problems you face during implementation?

Hi everyone! Hope you are having a great Monday. 😎This community is all about having a space to meet and learn, and today we would like to hear about your experiences during implementation. Our goal is to learn from you to better help you in the future! Before you started your implemention, you had an strategy in place and a clear goal in mind. However, you probably faced a few obstacles in the process. What where the most common problems you faced (or still face) during implementation?

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11 days ago

Karthik RConversation Starter

posted in General commercetools Discussions

Payment integration

Hello,I’m Karthik. I’m a software developer. I’m new to commercetools. I want to integrate my custom payment into commercetools. I have a merchant center and enabled the commercetools checkout. But I don’t have an idea how to load my shop frontend. And how to integrate the payment into commercetools. Please, anyone, provide guidance to me for the payment integration and payment process in commercetools.

16 days ago

LilyCommunity Manager

published in General commercetools Discussions

What would you recommend to someone new to commercetools?

Beginnings can are hard and intimidating. However, getting help, tips and advice from experts in the topic make them less so. Let’s pull together all our expertise and let’s give a hand to those people and businesses that are just starting to use commercetools, by answering the following questions:Where is the best place to learn how to use the tool? 📝 Best migration tips? 🏃🏻 Implementation 101: what you need to do before starting a proyect?Thank you all! 🤗

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22 days ago

NagaOn a Roll

posted in General commercetools Discussions

CustomObjects vs Studio Config - What to use ?

Having done multiple implementations on the commercetools (CoFE+CoCo) platform and also using the old setup vs the new and improved Multitenant option -- we always have this question as to where do we keep this config - project.yml (old setup), studio config (project level or tastic or datasource config), custom object in commercetools or any other option. There is always this confusion around whether we should use one area vs other? Will it be good to manage if everything is in one place ? Studio is a business user tool, should we have only what they have to edit there as against any other service configurations - search (algolia) config / cms (amplience/contentful/contentstack) config / internal payment systems config / etc., How do we manage UI labels / success or error messages etc., If we add the config to frontastic studio config -- its sent in the call to controller via the actionContext in every call - invariably of whether the config is needed for the call or not -- which mean

25 days ago

James LuterekOn a Roll

published in General commercetools Discussions

commercetools Frontend users... have you integrated a headless CMS?

commercetools Frontend is a great website builder and offers some CMS capabilities. If you are actively using the service, have you integrated an additional CMS? If so, which CMS did you choose? If not, why did you make that decision?There is a fair amount of overlap between commercetools Frontend and many of the CMS offerings available, so I’m curious how companies are managing that balance.

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25 days ago

Ben Hedrickcommercetooler

posted in General commercetools Discussions

Marketplaces with commercetools!?

Has anyone worked on a ct project where 3rd Party Marketplaces (Amazon / Walmart / eBay) were implemented? How did you manage this with commercetools? What were the challenges?

28 days ago

James LuterekOn a Roll

published in General commercetools Discussions

Ideas for Extensions and Add-ons?

We are currently brainstorming for new development ideas around composable commerce. I’m curious what type of projects the community is hoping to see. There are plenty of React frontends floating around and we probably don’t need another one… so what kind of interesting extensions would you be interested in? Maybe a Merchant Center Custom Application, commercetools Connect service, additions to commercetools Frontend launchpad, or something else entirely?We have some ideas for our next open-source project, but would love to understand what the commercetools’ community really needs.

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1 month ago

NagaOn a Roll

published in General commercetools Discussions

Shipping / Tax Calculation

In one of our commercetools implementations, we need to integrate with Avalara for tax calculations and have some custom logic to calculate shipping cost - the shipping can be a fixed cost defined at the variant level or have to be fetched from UPS based on the variant attribute. To make a pure composable implementation instead of having the logic written in Apihub, we had different api extensions for shipping and tax calculations which are invoked when the cart has items and has shipping address and has an anonymousid/customerid populated.This worked perfectly fine in local/stage environments but when we tried to validate this in Production -- we had this issue where the extensions werent called in any sequence (as the document mentions) so we had erratic behaviour and we saw the shipping gets calculated after tax and wiping out tax values -- etc, We ended up merging the two extensions into one but this means the extension should return within 2 secs which was a problem, so we had to

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1 month ago

NagaOn a Roll

posted in General commercetools Discussions

Unique ID generator for service calls for log tracking

In one of our implementations we need to make quite a few internal service calls and the services expect the calls to have a unique request id (max 12 chars). Whats the best way to generate them from Apihub? With the elastic pods expansion we wont be able to use npm uuid as it cannot be made unique across a cluster of pods (if i am correct). We tried to use custom objects in commercetools to store and retrieve a running number and increasing that on every call to get an incremented value -- but with this being called from every pod and there are so many of them during peak load + there are so many different services that need a running number, we see a lost of 409s due to incrementing the custom object value. Any one has done such a thing in their implementations ? Any suggestion / pointers ?

1 month ago

LilyCommunity Manager

published in General commercetools Discussions

Went from monolith to composable, how has the change impacted your team?

For customers who migrated from monolith and now are live with commercetools: how has the change impacted the lives of your DevOps and SRE teams? Have you got any feedback from them? 🤔Please let us know in the comments 👇🏻

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1 month ago

Gareth Reacommercetooler

posted in General commercetools Discussions

What KPIs are important to you for a commerce platform migration ?

What are you and your team monitoring when you decide to undertake a commerce platform migration project. Below are some of the KPIs that can be measured during that project to help ensure the success of the migration but also help plan for any future migration activities. The measurements can broken into two key phases: During Commerce Platform Migration Post Commerce Platform Migration During migration or the implementation phase some of the metrics that can be tracked : 1.) Project Timelines Metrics to measurecompletion estimates milestone deadlines actual time taken 2.) Monitoring Disruptiondowntime incidents during migration system performance Internal and External stakeholder impact 3.) Migration costsestimated v actual expenses remediation work costs Post migration, after the successful launch of the new site or services some of the metrics that be tracked: 1.) Improved Performanceload averages platform uptime number of support tickets 2.) Impact of Migrationnumber of orders u

1 month ago

Ben Hedrickcommercetooler

posted in General commercetools Discussions

Standalone vs Embedded Pricing

Hearing about other customer or partner examples to share with others is always helpful when sharing commercetools roadamp announcements. One feature update that continues to be on our Roadmap is updates to Standalone pricing. Some early projects may have gone live with ct Embedded pricing, but now that commercetools has continued to enhance Standalone pricing, I think it would make sense for a project to consider cutting over.Are there any other reasons why someone has decided to switch to Standalone pricing? (Outside of some of the obvious reasons like limit improvements). Was this a high LOE for a team to do?

1 month ago

Josh Douglascommercetooler

published in General commercetools Discussions

Tell us about your tech stack!

Between commercetools, our technical partners and your in-house developed technologies, there are seemingly an infinite number of potential tech stack configurations for your commerce platform. As a result, a question our Customer Success Team hears frequently is … “what is everyone else doing?”. Now, with commercetools Community, we have an ideal platform for this discussion to occur more directly between our customers. Tell us a bit about what you’ve built so we can all see and fully appreciate how unique your solutions really are!

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1 month ago

LilyCommunity Manager

published in General commercetools Discussions

Elevate 2024: how was your experience?News

Hi everyone! The weekend is fast approaching, and I don’t know about you, but I am more than ready for a well-deserved break. However, before we log out from our computers and head home, let’s talk about Elevate 2024! 😎For those of you who, like me, couldn’t make it to sunny Miami, Elevate is the Global Commerce Summit hosted by commercetools, where attendees not only had the chance to hear from the leaders of a variety of industries speaking about composable commerce and their success stories, but also had the chance to party and network. If you want to learn more about it, why not check the inspiring keynote from our CEO, Dirk Hoerig? Did you attend Elevate? How was your experience? What did you find inspiring?

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1 month ago

Gareth Reacommercetooler

published in General commercetools Discussions

Considering a B2B Project - How to get started ?

Our Starter Guide for B2B Digital Commerce is now available. What’s inside?What’s composable commerce and why it’s the ideal solution for B2B manufacturers venturing into digital for the first time. Best practices for leveraging composable technology, ranging from pre-composed solutions to pre-built integrations and GenAI. 6 actionable steps to launch an eCommerce solution Valuable recommendations for a digital future, covering strategy, organizational transformation and more.Download our new starter guide for B2B Commerce

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2 months ago

Kelly Goetschcommercetooler

posted in General commercetools Discussions

Any Apple Vision Pro users?

I’m writing up my review and its applicability to commerce. What commerce use cases have you seen?

2 months ago

James Browncommercetooler

published in General commercetools Discussions

How do you communicate the business value of Composable Commerce?

Composable commerce architectures are new and differentiating enough that even those of us who are steeped in it day in day out sometimes find it difficult to properly define and put into words exactly what it means.So, when it comes time to sell your management, or even worse your board, on why they should invest in something that breaks so much from the historical norm - many of us are left daunted to say the least…So; what are some of the tricks of definition, and how you communicated them that have managed to raise a spark of inspiration (or maybe even minted a new evangelist!)Here are some (chairman of the board approved!) example questions to get you started: - What makes composable commerce different from what we did before? - How do we draw a line from some of the benefits composable delivers to improvements to the business top and bottom line? - How does this multi-vendor approach actually reduce risk?Help all of us spread the magic!

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2 months ago

Carlo Caprinicommercetooler

posted in General commercetools Discussions

Extend behaviour with your own business logic

At commercetools, we're committed to empowering our customers with flexible solutions that adapt to their unique needs. Each project comes with its own set of challenges and nuances, and API Extensions provide the flexibility needed to address them effectively. By customising the behaviour of API requests, you can ensure seamless integration and enhanced functionality tailored precisely to your project's needs.We're keen to hear about your experiences with API Extensions.Are you currently leveraging them to enhance your projects? If so, we'd love to learn more about the ways you're using them to drive success.Additionally, we understand that no solution is one-size-fits-all. While API Extensions offer extensive customisation capabilities, we recognise that there may be use cases or scenarios where they may not fully meet your requirements. And we're eager to hear about these instances as well.What are the challenges you've encountered, and how can we better support you in overcoming th

2 months ago

Maxim Maltsevcommercetooler

posted in General commercetools Discussions

E-commerce trends and prospects

Hello everyone,by staying informed about the e-commerce trends, businesses can gain a competitive edge, enhance user experiences, and adapt to market shifts. As global e-commerce sales continue to grow, monitoring and adopting these trends are essential for sustained success.How do you learn about the trends and how do you react to them? Are there any good sources of information which you regularly follow that you could share? From your point of view, how can businesses stay agile and adapt to changing market dynamics in e-commerce?

2 months ago

General commercetools Discussions

Elevate 2024: how was your experience?News

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