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How are you improving your client's customer experience in 2025?

  • February 6, 2025
  • 1 reply
  • 66 views
How are you improving your client's customer experience in 2025?
Lily
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  • Community Manager

A couple of years ago, some people thought brick-and-mortar stores were a thing of the past and that the future of commerce was online shopping.

In 2025, we know better. People love to shop online, but prefer to return items in store (yup, that’s me! 😅), others enjoy to check items online but prefer to pay a visit to the store to see the product on the flesh or maybe even try it on. Sounds familiar? 

For that reason, offering fast, easy, and fun shopping experiences is key to happy and loyal customers, and the solution is none other than seamless omnichannel experiences. 

And since it’s the beginning of the year, I wanted to ask you: 

How are you improving your client's customer experience in 2025?

Lily
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  • Community Manager
  • February 10, 2025

Hey ​@Naga this is the post we were talking about 🙂 Let me know if any of this applies to you/your company or if you are trying something entirely different 


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