Ask a Question

hello, please help me to confirm this website : www.commercetools-b2b.com it's an official part of commerce tools or not?

I deployed https://github.com/commercetools/stripe-tax-integration as an organization connector, and have successfully installed it to a project. However it does not work and it is because I see this in the logs:```       entries: [          {            title: 'Failed during the execution of "postDeploy" script',            type: 'Warning',            application: 'order-syncer',            message: 'Failed running npm install && npm run connector:post-deploy',            createdAt: '2025-11-05T18:13:11.022Z'          },          {            title: 'Failed during the execution of "postDeploy" script',            type: 'Warning',            application: 'tax-calculator',            message: 'Failed running npm install && npm run connector:post-deploy',            createdAt: '2025-11-05T18:13:38.758Z'          }```There is no other information - this hook deploys the API extension so cart actions aren’t making it to the app. Can’t debug further without seeing why NPM fa

If you have any question or query related to a shipment you have shipped with Shiprocket, contact us at +91-8521708203 or write to us at support@shiprocket.... If you can't sign in to your Shiprocket account from your desktop, mobile, or anywhere else - Please contact our support team hit

Hi, we would need to store some additional information that comes from an external system, some IDs that we would need to search later based on user input.We would have around 5 million entries that contain of 2 numbers (mapping) Could custom objects handle so big data set or is it better to have a dedicated DB for that? We are mostly worried about the performance when we need to search for an entry based on a number Regards, Drazen 

Hey commercetools CommunityWe’d love for you to share your Black Friday story in a short video testimonial, whether it’s how stressful and unpredictable it used to be, or how much smoother and more manageable it feels now with commercetools.For many of our customers, the difference is night and day: no more war rooms, late nights, or scrambling to keep systems up. Instead, they finally get to focus on what matters: testing new ideas and driving growth. Your story helps show what’s possible.The five most compelling videos will be featured on LinkedIn and YouTube during BFCM—giving your team and company visibility—and each winner will receive a $50 Snappy gift card! 🎁How it works (super quick + simple):Click here  Follow the prompts (no script or prep needed) Record your answers (each is under 2 minutes) Not happy with a take? Re-record as many times as you like Hit “save”, add your name, email, and company. Done!What to share:A short anecdote from your “pre-commercetools” BFCM (stress,

Hi,  recently Product level attribute support is added to CT. Is there a plan, ETA when Merchant Center import would support product level attribute?Regards,Draze

Our team requires professional consultation for commercetools platform deployment and enterprise commerce transformation. We're seeking a skilled consultant available for 1-2 weeks to guide us through:Developing comprehensive headless commerce architectures and API integration strategies Establishing scalable product management, inventory systems, and customer experience workflows Implementing advanced commerce functionalities, payment processing, and multi-market capabilities Configuring personalization engines, AI-driven automation, and intelligent customer journey optimization Providing extensive technical mentoring and best practices training for successful platform adoptionDemonstrated experience in commercetools deployments, enterprise commerce solutions, and digital transformation initiatives highly preferred.

Hello,we use Algolia for indexing and we need to index only the products that have price and that are in stock.In Algolia it is written:Custom query predicateWe'll use the query predicate you define here in the product projection endpoint to determine if there's a product to index or not.Examples: Only index variants with a price under 200: variants(prices(value(centAmount < 20000))) Only index products for which the 'Brand' attribute is Algolia: masterVariant(attributes(name="Brand" and value="Algolia")) I tried to dovariants(availability(isOnStock = true)) variants(prices is not empty) masterVariant(availability(isOnStock = true)) masterVariant(prices is not empty)But can’t make it work.Also tried in HTTP API Playground and for inStock it only worked for me if I wrote: masterVariant(availability(channels(d3f52478-f9d3-4790-829d-cc8ed18b513f(isOnStock = true))))But that’s not good for me as here I need to know channel ID and I want it to be dynamic and check if it is in stock in a

Hi, we implemented an import service using the Import API and the system that uses it would send the “masterVariant” flag. When a product variant is initially created, we get NewMasterVariantAdditionNotAllowed error. https://docs.commercetools.com/api/import-export/import-resources#productvariantimportI’m wondering how should we create the master variant then? Import without master variant flag and then run the import again to set the proper master variant? For me this is not very logical and friendly and gives the need for redundant operations (re-running the import with all attributes again) Regards, Drazen

Hello,we were using commercetools java sdk 17.26.0. We had a handler for the messages where we would send in asn parameter com.commercetools.api.models.message.MessageSo it would look like  public void processMessage(final ServiceBusReceivedMessageContext context){ final BinaryData data = context.getMessage().getBody(); final Message message = data.toObject(Message.class); handler.handle(message);}In handler we would, if needed just cast to the class we new this handler should handlefinal DiscountedPrice discount = ((StandalonePriceDiscountSetMessage) message).getDiscounted();With updating to 19.3.0, this is not working anymore because com.commercetools.api.models.message.Message does not have @JsonSubTypes annotation and it just deserializes to com.commercetools.api.models.message.MessageImpl. Only solution I found is to do it with jackson like thisJsonUtils.getConfiguredObjectMapper().readValue(context.getMessage().getBody().toString(), StandalonePriceDiscountSetMessage.clas

Hi, I want to export product data to an external system. This means: Initially export all products of a given store to the external system After the initial export is finished, sync changes of product data to the external system using subscriptions I was wondering what the recommended way to do the initial full export is, especially with a large amount if products like ~100.000. I checked the documentation and furthermore had a look at the product export template (https://github.com/commercetools/connect-product-export-template/tree/main). The product export template loads all product ids using the the “Query Products assigned to active ProductSelections in a Store” endpoint (https://docs.commercetools.com/api/projects/product-selections#query-products-assigned-to-active-productselections-in-a-store), before retrieving product data with a separate call to the  “Get ProductProjection in Store by ID” endpoint (https://docs.commercetools.com/api/projects/productProjections#get-productproj

Hello everyone,I've just read through the documentation for Connect applications and subscriptions. But one thing is not quite clear to me.An example: I create a Connect application that sends product data to a third party service every time a new product is released. So the application creates a subscription and uses AWS SQS as a queue.But when I eventually want to offer the Connect app on the marketplace and a customer installs the app, where does the AWS SQS come from or who hosts it? Is the idea that the customer does this themselves or that I, as the provider of the Connect application, also provide the required queue?Or am I making the wrong assumptions?Kind regardsTorben

Hi, you have recently added support for product level attributes, and this is very nice! My question is if there is a plan to do the same for assets?  Often in projects I see the need for this as there are common assets/images on product level and now we need to store them on master variant and this is not ideal because of several reasons in addition to complexity of the maintenance. Regards, Drazen 

 Hi Commercetools Community!AI is definitely creating a buzz in strategic meetings everywhere! 🧠✨ Let's dive into the Ecommerce landscape and see how everyone's leveraging AI. Whether it's personalizing customer experiences, optimizing supply chains, or providing dynamic pricing models, AI is transforming the way we do business. 🚀I'd love to hear from you all! How are you already using AI in your Ecommerce strategies and what exciting AI advancements are you thinking of exploring next? Share your experiences, ideas, and any clever hacks you've discovered along the way. 🤖👇Have you faced any challenges or found unique solutions while integrating AI into your projects? Let's support each other in harnessing the full potential of AI in Ecommerce! 🎯Looking forward to hearing your thoughts and stories. 😃 

 Hey commercetools community! Custom views in Merchant Center are a game-changer for tailoring the platform to meet your unique business needs. 💼 Whether it's creating a PDP preview page 🛍️ or setting up a CSR-specific viewing experience, custom views give you the flexibility to go beyond traditional setups. 🚀Check out this tutorial to learn how to create custom views: Create Custom View Tutorial. I'm curious to hear how you all have used custom views in your projects! Share your experiences and ideas below. 😃👇Have you encountered any challenges or discovered any clever hacks while setting up custom views? Let's discuss and support each other in maximizing the potential of Merchant Center! 🎯 

Hi, i replaced @commercetools/sdk-client-v2 with @commercetools/ts-clientand using "@labdigital/commercetools-mock": "2.23.0" and now my testcases failed here is errormessage"message": "ac is not a function",

Hi everyone,  I want to fetch all the products (in order to collect all the SKUs). But there is an maximum offset value 10000 and limit is 500. So, the possible amount of products to be fetched via API is 10500. is there any way to overcome this? I want to fetch around 20K products (it might grow in the feature).Fetching based on categories is not working as expected. It ended up in lot of duplicate, limit issue.Note: Had the same issue with orders. But , fetching the orders based on the createdAt field solved the issue. Products have the same createdAt date.Thank you and kind regards, Raja

Hi, on a project we have more than 500 attributes per product type and we built an importer using the Import API in Java. First time when we do the import it works but if we wanna re-run the import with some update it fails: Invalid inputThe update actions count of 533 exceeds the limit of 500.As we see, there is no “addAttribute” in the import API so we always need to provide all attributes but then we hit the limit on the update action. From our view this is very limited and not consistent when it works on initial run and update not. Regards, Drazen 

Wanted to update the name for existing item in customLineItems, could not find any action around that.Is there any way to do the update. Example Want to add fr-CA in "name":{"en":"Alina Handwoven Solid Slub Pillow Cover - Square""en-US":"Alina Handwoven Solid Slub Pillow Cover - Square""en-GB":"Alina Handwoven Solid Slub Pillow Cover - Square""en-EU":"Alina Handwoven Solid Slub Pillow Cover - Square"} 

Hi everyone, I recently checked the documentation on dynamic pages and the commercetools extension repository (https://github.com/FrontasticGmbH/extension-commercetools). There is one point I don’t understand right now: why does a dynamic page defines a data source, even though the dynamic page handler already loads the necessary data?For example the product details page. The dynamic page handler (https://github.com/FrontasticGmbH/extension-commercetools/blob/master/index.ts) uses the ProductApi in line 65 to retrieve the product data and add it to the response. Furthermore the schema for the dynamic page additionally defined the data source type “frontastic/product”, which loads the product data too in line 216 (https://github.com/FrontasticGmbH/extension-commercetools/blob/master/index.ts).So why is it necessary to load the data in the dynamic page handler and define a data source for the dynamic page too, which loads the same data? What point am I missing?Thank you and kind regards,

Hi, I am able to successfully create a Connect application deployment using the API as described here: https://docs.commercetools.com/connect/deployments#create-deployment However, if I convert my connector to use automatically generated API client credentials (as described here: https://docs.commercetools.com/connect/modify-connector) then when I try and create a deployment I get a 403 Access denied error. Details I have an example open source connector that I created for another issue that I can use to demonstrate this issue: https://github.com/tcpl/commercetools-connector-undeploy-demo Tag 1.4.1 uses explicit API credentials and tag 1.5.1 uses auto generated API credentials. Create Connectorcurl https://connect.europe-west1.gcp.commercetools.com/connectors/drafts -i \--header "Authorization: Bearer ${BEARER_TOKEN}" \--header 'Content-Type: application/json' \--data-binary @- << DATA { "name" : "Connector API Test", "creator" : { "email" : "stephen.upchurch@thecommercepart

I haven’t been able to get an answer out of support or our partner contact, on where I can register a Frontend project as outlined in the docs: I have partner access to the Merchant Center, and the local Frontend SDK B2B setup, so I’m at the point where I need to get the API key and customer ID from Studio, but I can’t seem to find out where this registration process can be completed.Any help much appreciated!

Hi everyone, I’m pretty new with CommerceTools and learning. I did a Learning Check on this learning module: https://docs.commercetools.com/learning-model-your-business-structure/model-your-business/learning-check I’d like to ask about this question:The correct answer is 2nd option: by using Zone to group specific regions.But when I tried to create a Zone, there is no way to specify region for it - only able to select country, do I miss anything here?  It would be great if you can help. Thanks.

“Why is Order Edit Creation Restricted in Inventory Mode and How to Delete a Line Item from an Order with This Mode?”

Hello!I have stumbled upon the fact that a Product Import will remove any values that are not included in the product definitions.For context, we are running a Product Draft import via import containers. All product data comes from various external systems. Recently we added a product attribute that needs to be handled via direct product import in the Merchant Center by the business users. As mentioned in the docs, this attribute is reset with every Product import that runs via the containers, because this particular value is not provided during that process.I am thinking of fetching these values ahead of the nightly product import, then including them in the draft definitions but my gut says there must be a better way, it’s just that I can’t think of any at the moment.Has anyone had this case before? How did you solved it?Best regards,Alex