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Tips, Tricks and Resources

Share your tips & tricks with the community, inspire others

  • 19 Topics
  • 30 Replies
19 Topics
Ben Hedrick
commercetooler
Ben Hedrickcommercetooler
published in Tips, Tricks and Resources
How are you using Custom Views?

 Hey commercetools Community! 👋Let's talk about something super cool today – Custom Views in Merchant Center! 🚀So, what are Custom Views, you ask? In a nutshell, they allow you to tailor the Merchant Center to your unique business needs. Think of them as a way to go beyond the traditional usage and make the platform truly yours. Isn’t that awesome? 😎Imagine having a Product Detail Page (PDP) preview page or creating views that are CSR-specific. Yep, Custom Views can make that happen! 🎉Here are a few ways you can use Custom Views:PDP Preview: Create a special preview page for your products to see exactly how they will appear to customers before they go live. 🛍️ CSR Specific Viewing: Design views tailored for Customer Service Representatives to access the information they need quickly and efficiently. 💼 Business-Specific Dashboards: Customize dashboards to display the key metrics and insights that matter the most to your business. 📊With Custom Views, the possibilities are endless!

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Ben Hedrick
commercetooler
Drazen
DrazenGoing Places
asked in Tips, Tricks and Resources
Merchant Center import error details

Hi, I’m trying do import products trough the Merchant Center CSV import and we had a file that was working a few weeks/months and now when I tried again the same file it is not working anymore.The reported error is useless as you can see from the screenshot. Product import error, Merchant CenterGuess there where some “under the hood changes” that destroy our old import file, and the logging is very bad for the Merchant Center import, for every case that fails it’s very hard to guess what’s wrong. Regards, Drazen   

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Ben Hedrick
commercetooler
Philipp Hofmann
commercetooler
Philipp Hofmanncommercetooler
posted in Tips, Tricks and Resources
commercetools Checkout

Hey community,as you might now, in presales we are often explaining what our software does. I recorded a short video about commercetools Checkout.The differences when it comes to full page checkout vs. payment only, PSP and giftcard integration and predicates to control which payment method is being displayed.It is not an official commercetools video just something a Solutions Engineer created.  

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Philipp Hofmann
commercetooler
Lily
LilyCommunity Manager
published in Tips, Tricks and Resources
commercetools Learning: Product Discovery in E-Commerce

Hi everybody, Did you know that we have at your disposition a vast array of learning resources? From webinars, blog posts and even a podcast, if you are in the process of learning how to use our tool, you are in the right place! 🤓Today I am sharing with you a beginner’s guide to to product catalogue and product discovery. I am sure you’ll find extremely useful. What is Product Discovery?Product discovery goes beyond search: it’s about making products easily findable, relevant, and appealing. From intuitive navigation to personalized recommendations, it enhances the shopping experience and drives engagement.Why It MattersA well-structured product catalog ensures accurate product information, improving search, filtering, and AI-driven recommendations. This builds customer trust and boosts conversions.Learn MoreWant to dive deeper into product discovery strategies?  Check our guide here to explore best practices and insights!Let me know if the comments if you find these resources useful

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Lily
Lily
LilyCommunity Manager
published in Tips, Tricks and Resources
Webinar: 6 B2B commerce predictions you can’t ignore in 2025

Happy Monday everyone! Hope you ladies and gents had a great weekend. We are starting the week off strong here in commercetools, because we have an exciting webinar coming up: 6 predictions for B2B commerce in 2025 unveiled. Don’t miss this chance to future-proof your B2B strategy in collaboration with Google Cloud and MongoDB. Register here: https://ow.ly/i1cM50ULI6s What can you expect at the webinar? How will AI, hybrid sales, and omnichannel marketplaces define the future? What strategies are driving the most innovative brands? Why is extensibility the next big thing in automations.Find out from experts: Michael Scholz, Marc Stracuzza, Nils Medina, Anastasia Drougka, Julia Rabkin, Logan Vadivelu and Genevieve Broadhead.  Hope to see you there! 

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Lily
Philipp Hofmann
commercetooler
Philipp Hofmanncommercetooler
posted in Tips, Tricks and Resources
Custom View Repository for you

commercetools released custom views a while ago and we are often asked in presales, what do they do?For this purpose we have built a small collection of different views and just in case you need them, here is the repository :-) https://github.com/commercetools-demo/integration-viewsMost of the data is actually fake but looks really good. Listing the carts of a userCart detail Customer DashboardShopping List of a CustomerEdit the Shopping ListAdding Items to a Shopping ListOrder Dashboard 

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Marc
James Luterek
James LuterekChatty
posted in Tips, Tricks and Resources
API Extension OR Microservice?

commercetools gives amazing flexibility in extending the system and adding functionality. Two major approaches include creating an API Extension or putting a new microservice in front of the commercetools API.It’s often confusing on when to use each approach. I’ve pulled together my thoughts here - https://www.ariessolutions.io/api-extensions-and-microservice-layers/ - but would love to hear your take. How do you decide when to build an API Extension or when to build a service?

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Philipp Hofmann
commercetooler
J
commercetooler
Jennycommercetooler
published in Tips, Tricks and Resources
How does Support work at commercetools?

Hi everyone! My name is ​@Jenny Jenny and I am part of the Support Team at commercetools. I thought I could lift the curtain of how we work and how we can help you! 😊 You may ask yourself one of the following questions: Where can I reach out to Support and what do I need to reach you?And there is a simple answer to this, anyone can reach out to us through our Support portal at support.commercetools.com you just need to create a user account with Jira.  Where do I open a ticket then?Currently you have to choose a product once you reach our portal depending on the nature of your request.  Composable Commerce → the core APIs including carts, orders, customers, business units, products and more, the surrounding SDKs, Merchant Center, Audit Log, Notifications sent for API calls. Import/Export APIsis the backend for anything based on commercetools Frontend → API Hub, Frontend Delivery, Sandbox, Replicator. CI/CD, Studio, CLIis the base for your storefront looks and integrations Connect →

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Philipp Hofmann
commercetooler
Philipp Hofmanncommercetooler
published in Tips, Tricks and Resources
commercetools Visualizer - a public available custom application

Hey team,as part of my onboarding a couple of years ago I started to develop a custom merchant center application that helped me to understand how:Custom Applications work How to deploy Custom Applications How the commercetools Composable Commerce APIs functionEver since we are using it in presales to do little things that the Merchant Center does not out of the box, e.g. like visualising “States” or “Types”.Since “Sharing is Caring” we thought, we make it available for all of you to have a look at it and use it.https://github.com/commercetools-demo/commercetools-visualizerBe aware, this is just a repository, no support or maintenance promises are attached. This repository has nothing to do with commercetools as a company  except that the code was mainly created by people working for commercetools.   

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M
J
Julia GGoing Places
posted in Tips, Tricks and Resources
Open-Source Loyalty Program Accelerator for Ecommerce ⚡️

Hello commercetoolers!Exciting news for anyone working on loyalty! Voucherify has just rolled out an open-source Next.js loyalty app accelerator, powered by top MACH technologies like Voucherify, Segment, and Braze. You can grab the code from GitHub to speed up your app development or use it as a proof of concept to showcase how the MACH stack can be used for building loyalty programs.More information can be found here: https://www.voucherify.io/blog/open-source-loyalty-accelerator-for-omnichannel-retail Comment or DM me for access! ✨

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Lily
James Luterek
James LuterekChatty
posted in Tips, Tricks and Resources
Introducing the Aries Solutions Youtube Channel

We’ve just launched a new youtube channel. Are first series covers commercetools Promotions. - What topics should we add next?

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Lily
Philipp Hofmann
commercetooler
Philipp Hofmanncommercetooler
posted in Tips, Tricks and Resources
How to kickstart your commercetools projects

Hey community members,a while ago I wrote a blogpost about how we bootstrap our projects in presales. You can read the blogpost here: https://commercetools.com/blog/how-to-kickstart-your-commercetools-projects Just wanted to let you know that we have just released a new version of the code: https://github.com/commercetools/project-bootstrapThe repository contains a collection of all kind of commercetools APIs . So if you ever need to do anything with our APIs, it might be a good starting point. Currently the project contains actions to import, export and translate data.While the repository is part of the commercetools organization, you will not get official support for the code. It is really just some code to help you move quicker.

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Lily
Obed Murillo
Obed MurilloInspiring
posted in Tips, Tricks and Resources
Do yourself a favor and start using the AI-powered Developer Assistants

I have been working with the Commercetools AI-powered Developer Assistants. I shared my first impressions here:https://www.linkedin.com/pulse/i-tried-commercetools-ai-powered-developer-assistants-murillo-infdc/?trackingId=2eayqVx8S%2FGADxvy4eU9KQ%3D%3D . If you are not using it yet, I suggest you start using it.

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Obed Murillo
J
Julia GGoing Places
posted in Tips, Tricks and Resources
Loyalty Strategies – Share Yours! 🙌

Hi all, We’ve recently launched a handful of helpful assets if you’re thinking about running more loyalty-focused incentives and strategies in your commercetools store!Here you can find the webinar that Voucherify co-hosted with commercetools on how composability impacts loyalty: https://commercetools.com/resources/video-on-demand/next-level-loyaltyAlso, here you can find a handy cheat sheet of all the steps you need to consider when planning a loyalty program – from design to operations: https://www.voucherify.io/ebooks/the-loyalty-frameworkAs a partner of commercetools for all things loyalty & promotions, I’d love to hear about the good and the bad when it comes to the loyalty strategies you’ve implemented for your store. Let’s brainstorm together on how to improve your already thriving or soon-to-be reward programs 🙌

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Lily
N
NavedGoing Places
posted in Tips, Tricks and Resources
Customer Authentication using JAVA SDK

Recently, I needed to generate a token to log a customer into a web app based on Commercetools. Using the Java SDK to communicate with Commercetools, I found that their Authorization API offers several authorization flows: Client Credentials: Creates a token for an API Client. Password Flow: Creates a token using the customer's login credentials. Anonymous Session Flow: Creates a token for an anonymous session (for a customer who might log in or sign up later). Refresh Token Flow: Refreshes an access token. In this article, I'll focus on generating an authentication token using the Password Flow. Commercetools provides an out-of-the-box method called GlobalCustomerPasswordTokenSupplier for this purpose. Below is the code snippet I used in a service class to generate the token.   public static AuthenticationToken getTokenForGlobalCustomer(final String prefix, final String email, final String password) throws IOException { final Properties prop = new Properties(); prop.load

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N
A
Anonymous
posted in Tips, Tricks and Resources
Have You Explored Our TypeScript SDK Sandbox Template

🎉 Hey everyone! 🎉Are you ready to take your development game to the next level? 🚀 Have you tried out the TypeScript SDK Sandbox Template!🔧 Whether you're delving into TypeScript development or aiming to streamline your workflow with the commerectools SDK, this sandbox template is your ultimate companion. Boasting pre-configured settings and a user-friendly interface, it's never been simpler to delve into the potentials of our robust SDK. This sandbox template offers the ideal environment to experiment, test, and tinker with the commerectools SDK. From product management to order handling, everything you need is right at your fingertips.💡 Some wonders you can achieve with the TypeScript SDK Sandbox Template? Take a dive into:Product Management: Effortlessly explore creating, updating, and deleting products. Order Handling: Test the waters with order creation, processing, and management functionalities.🔗 Eager to kick-start your exploration? Swing by Sandbox to access the sandbox t

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Lily
Lily
LilyCommunity Manager
published in Tips, Tricks and Resources
Challenging implementations: how did you resolve them?

Hello there! As well all know, sometimes we wake up in the morning and everything goes smoothly from the moment we open our eyes: the sun is shining, our coffee tastes amazing, we go for a run and actually enjoy it, even our usually grumpy boss seems to be in a good mood. Life is good. ☕😎Others days, things don’t go as planned and we drink our cold coffee wondering where did all go wrong.In the same way, sometimes implementations go smoothly and other times, well, not so much. 😒😅So, please share with us any particular cases where the implementation was hard for you or your team and more importantly: how did you resolve it?   

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Lily
H
commercetooler
hetvim
posted in Tips, Tricks and Resources
GraphQL over Rest API?

Hello! We would like to invite your thoughts on what makes you choose GraphQL over Rest API? Is it the idea of ability to pick required fields to query and receive a pre-defined result or is it about ability to query complex and interrelated data sources via one endpoint?Tip: commercetools allows you to query entities either via Rest or GraphQL API depending upon your specific use cases. Our GraphQL schema lets you determine query complexity when you design your application which helps you prevent any performance issues these GraphQL queries may add.  Please read more here

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Patrick Burkart
A
commercetooler
Anjali Vashisthcommercetooler
posted in Tips, Tricks and Resources
Monitor your commerce solutions with SDKs

The commercetools SDKs make it easy to gain more visibility into your commerce operations.We provide popular APM integration support in each of our SDKs to enable users to track sessions/requests effectively and monitor the reported data dashboard and performance statistics.Here is the documentation. We’re curious: How do you keep an overview of the status and performance of all the other components of your commerce implementation? 

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A
commercetooler
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